This page explains how you can pay for your order and what happens to your payment at checkout.
Accepted payment methods
We accept the following at checkout:
- Visa — credit and debit cards issued in the US and internationally
- Mastercard — credit and debit cards issued in the US and internationally
- American Express
- Discover
- Diners Club
- Apple Pay — on supported Apple devices
- Google Pay — on supported Android devices and in Chrome
- Shop Pay — check out with your saved Shop details
- PayPal
The payment icons shown in our footer match this list exactly. If a method isn't listed here, we don't offer it.
Currency
All prices on this website are shown and charged in US dollars (USD). If your card was issued outside the US, your bank may apply its own exchange rate and a foreign transaction fee. That charge comes from your bank, not from us.
No hidden costs
Shipping within the United States is free, there's no handling fee, and no surcharge for paying by card. Any applicable sales tax is calculated from your shipping address and shown clearly at checkout before you pay.
When you're charged
Payment is taken when you place your order. You'll receive an order confirmation email right away, followed by a shipping confirmation with tracking once your package leaves us.
Security
Our checkout runs over an encrypted HTTPS connection, and payments are handled by our payment providers. We never see or store your full card number.
If a payment fails
If your payment is declined, the most common causes are an address that doesn't match your card's billing address, insufficient funds, or your bank blocking an unfamiliar merchant. Check those first, then try again or use a different method. If it still won't go through, email us and we'll help.
Refunds
Refunds are always returned to the original payment method used at checkout. We can't refund to a different card or account. See our Return & Refund Policy for timing.
Questions
Get in touch through our contact page.
Company details
Business name: Harrow Caps
Address: 184 Mercer Street, New York, NY 10012, United States
Email: support@harrowcaps.com
Telephone: +1 (725) 288-5507
Customer service hours: Monday to Friday, 9:00 am to 5:00 pm EST